Your Health. Your Care.

Your health is your greatest asset. The best way to stay healthy is to take an active role in your health and healthcare. This includes asking your doctor about preventive care covered by Medicare, such as immunizations, tests and screenings.  And when you are sick, the best way to get better is to take an active role in your treatment. Ask questions, get information and fully participate in decision making with your family and healthcare team.

As a Quality Innovation Network, Quality Insights collaborates with healthcare providers and patients to make care better. We offer opportunities for you – the patient – to participate in our projects. Your voice and your opinion count. One way that you can get involved is by becoming a patient advisor. Also, check out the resource library below to access tools to help you manage your own health and care. 

If you have a healthcare quality of care concern or are not satisfied with the quality of care you received, contact your state’s Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). The BFCC-QIOs manage all Medicare patient complaints and quality of care reviews, appeals and other types of case reviews. Following are the organizations and the states they serve:
 

  • Complaints or concerns about healthcare facilities in Delaware, Louisiana and West Virginia should be directed to KEPRO
  • Complaints or concerns about healthcare facilities in New Jersey and Pennsylvania should be directed to Livanta

Browse Patient Resources


Our library of free resources for patients is constantly growing. You can browse the entire patient resource library below, or use the search filters to narrow results by category or state.

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What to Know about Payment for Palliative Care Delivery
What to Know about Payment for Palliative Care Delivery
A resource from the Center to Advance Palliative Care (CAPC) covering health insurance and how it relates to palliative care. 

Help is Here DE
Help is Here DE
Website of prescription drug resources for prevention, addiction, treatment and recovery. 

Generation Rx: Safe Medication Practices for Life
Generation Rx: Safe Medication Practices for Life
Website featuring tools and resources to help patients, families and caregivers avoid the misuse of prescription drugs. 

Patient Atlas of Pain
Patient Atlas of Pain
A visual representation of different types of pain, factors that affect these types of pain and potential treatment options. 

Health in Aging Website
Health in Aging Website
Created by the American Geriatrics Society's Health in Aging Foundation, this site provides consumers and caregivers with up-to-date information on health and aging.  

UPDATED: 2017 Blood Sugar Guidelines
UPDATED: 2017 Blood Sugar Guidelines
Updated for 2017: Visual Teaching Tool - Blood Sugar Guidelines in both English and Spanish. 

 
Overview of CDC Guidelines for Prescribing Opioids for Chronic Pain
Overview of CDC Guidelines for Prescribing Opioids for Chronic Pain
Presentation by the Pharmacy Quality Alliance on the CDC guidelines for prescribing opioids for chronic pain. 

 
Palliative Care: The Relief You Need When You're Experiencing the Symptoms of Serious Illness
Palliative Care: The Relief You Need When You're Experiencing the Symptoms of Serious Illness
A booklet from the National Institute of Nursing Research/National Institutes of Health. 

Pathways to Safer Opioid Use: A Simulation
Pathways to Safer Opioid Use: A Simulation
This online simulation demonstrates best practices in safe opioid use to prevent adverse drug events. 

ACPA Video: A Car With Four Flat Tires
ACPA Video: A Car With Four Flat Tires
A video produced by the American Chronic Pain Association (ACPA) that explains how having pain can be like a car with four flat tires. 

American Chronic Pain Association
American Chronic Pain Association
An organization with a mission to facilitate peer support and education for individuals with chronic pain and their families. 

What is Diabetes?
What is Diabetes?
Check out this short video from the National Institute of Diabetes and Digestive and Kidney Diseases. 


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