Your Health. Your Care.

Your health is your greatest asset. The best way to stay healthy is to take an active role in your health and healthcare. This includes asking your doctor about preventive care covered by Medicare, such as immunizations, tests and screenings.  And when you are sick, the best way to get better is to take an active role in your treatment. Ask questions, get information and fully participate in decision making with your family and healthcare team.

As a Quality Innovation Network, Quality Insights collaborates with healthcare providers and patients to make care better. We offer opportunities for you – the patient – to participate in our projects. Your voice and your opinion count. One way that you can get involved is by becoming a patient advisor. Also, check out the resource library below to access tools to help you manage your own health and care. 

If you have a healthcare quality of care concern or are not satisfied with the quality of care you received, contact your state’s Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). The BFCC-QIOs manage all Medicare patient complaints and quality of care reviews, appeals and other types of case reviews. Following are the organizations and the states they serve:
 

  • Complaints or concerns about healthcare facilities in Delaware, Louisiana and West Virginia should be directed to KEPRO
  • Complaints or concerns about healthcare facilities in New Jersey and Pennsylvania should be directed to Livanta

Browse Patient Resources


Our library of free resources for patients is constantly growing. You can browse the entire patient resource library below, or use the search filters to narrow results by category or state.

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Do You Know the Facts about Hospice Care?
Do You Know the Facts about Hospice Care?
A brochure that includes things you should know if you're thinking about receiving hospice care. 

 
AHRQ: Trends in Opioid-Related Hospitalizations
AHRQ: Trends in Opioid-Related Hospitalizations
An interactive map developed by the Agency for Healthcare Research and Quality (AHRQ) examining trends in opioid-related hospitalizations. 

End the Opioid Epidemic
End the Opioid Epidemic
A micro-website created by the American Medical Association (AMA) with information and resources about how to help reverse the nation's opioid epidemic. 

Opioid Prescribing: Where You Live Matters
Opioid Prescribing: Where You Live Matters
A fact sheet from the CDC explaining the relationship of opioid prescriptions and the growing addiction epidemic. 

The Prescription Opioid: Not Just a Pill
The Prescription Opioid: Not Just a Pill
A flyer explaining the impact of opioid prescription medication and questions to ask your doctor of you are prescribed an opioid. 

 
Think Palliative Care: A Brochure for People with Medicare
Think Palliative Care: A Brochure for People with Medicare
A tri-fold brochure explaining the "Who, What, When, Where and Why" to planning for your healthcare future.

 
Battling Antibiotic-Resistant Infections
Battling Antibiotic-Resistant Infections
Flyer for patients on how to fight infections resistant to antibiotics

 
Antibiotics - Do You Really Need Them?
Antibiotics - Do You Really Need Them?
Flyer for patients on only using antibiotics when needed

 
What to Know about Payment for Palliative Care Delivery
What to Know about Payment for Palliative Care Delivery
A resource from the Center to Advance Palliative Care (CAPC) covering health insurance and how it relates to palliative care. 

Help is Here DE
Help is Here DE
Website of prescription drug resources for prevention, addiction, treatment and recovery. 

Generation Rx: Safe Medication Practices for Life
Generation Rx: Safe Medication Practices for Life
Website featuring tools and resources to help patients, families and caregivers avoid the misuse of prescription drugs. 

Patient Atlas of Pain
Patient Atlas of Pain
A visual representation of different types of pain, factors that affect these types of pain and potential treatment options. 


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