Your Health. Your Care.

Your health is your greatest asset. The best way to stay healthy is to take an active role in your health and healthcare. This includes asking your doctor about preventive care covered by Medicare, such as immunizations, tests and screenings. 

When you are sick, the best way to get better is to ask questions, get information and fully participate in decision making with your family and healthcare team.

To learn about vaccines and their role in keeping you healthy, check out our Ask the Expert page. It lists answers to common questions about vaccines. You can even submit your own immunization-related questions too. Then, stop by our quick quiz page to test your knowledge.

As a Quality Innovation Network, Quality Insights collaborates with healthcare providers and patients to make care better. We offer opportunities for you – the patient – to participate in our projects. Your voice and your opinion count. One way that you can get involved is by becoming a patient advisor. Also, check out the resource library below to access tools to help you manage your own health and care. 

If you have a healthcare quality of care concern or are not satisfied with the quality of care you received, contact your state’s Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). The BFCC-QIOs manage all Medicare patient complaints and quality of care reviews, appeals and other types of case reviews. Following are the organizations and the states they serve:
 

  • Complaints or concerns about healthcare facilities in Delaware, Louisiana and West Virginia should be directed to KEPRO
  • Complaints or concerns about healthcare facilities in New Jersey and Pennsylvania should be directed to Livanta

Browse Patient Resources


Our library of free resources for patients is constantly growing. You can browse the entire patient resource library below, or use the search filters to narrow results by category or state.

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What You Need to Know about Shingles and the Shingles Vaccine
What You Need to Know about Shingles and the Shingles Vaccine
This CDC flyer explains what the shingles vaccine, or herpes zoster, is and how it can protect your health

The Value of Vaccines: Coordinating Your Health
The Value of Vaccines: Coordinating Your Health
This one-page flyer explains the importance of alerting all members of your healthcare team when you are immunized

 
The Value of Vaccines: Healthy Aging
The Value of Vaccines: Healthy Aging
This one-page flyer explains how immunizations can help protect older adults' health


 
The Value of Vaccines: Hepatitis
The Value of Vaccines: Hepatitis
This one-page flyer explains how immunizations can help prevent hepatitis

 
3 Ways to Be An Active Member of the Healthcare Team Flyer
3 Ways to Be An Active Member of the Healthcare Team Flyer
This one-page flyer explains how patients can be active members of their healthcare team

 
THE VALUE OF VACCINES: COMMUNITY HEALTH
THE VALUE OF VACCINES: COMMUNITY HEALTH
This one-page flyer explains how immunizations can help protect community members' health

 
The Value of Vaccines: Kidney Health
The Value of Vaccines: Kidney Health
This one-page flyer explains how immunizations can benefit people with chronic kidney disease, diabetes and end stage renal disease

 
The Value of Vaccines: Heart Health
The Value of Vaccines: Heart Health
This one-page flyer explains how immunizations can benefit people with heart disease

 
Your Health is Not a Game Flyer
Your Health is Not a Game Flyer
This one-page flyer explains how vaccinations can help keep people healthy

 
Zoster: Don't Be That One Flyer
Zoster: Don't Be That One Flyer
One-page flyer that explains how the zoster vaccine can prevent shingles

 
Sick as a Dog Flyer
Sick as a Dog Flyer
This one-page flyer encourages people to get the flu shot before they get sick

 
Stop the Spread of Hepatitis A Flyer
Stop the Spread of Hepatitis A Flyer
This one-page flyer explains the symptoms of Hepatitis A, who is at risk for this contagious infection and how to avoid it

 

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