Delaware success stories

DE Success StoriesQuality improvement endeavors can often feel overwhelming, but chances are, you can learn from the experiences that another physician, hospital or nursing home has had in a similar situation. Coupled with support from Quality Insights Quality Innovation Network, learning what has worked for others — and what didn't — is a valuable strategic planning component. 

We encourage you to read the success stories, contact us for more information, and also let us know if you have a Quality Insights' success story to share.

EDC Class Graduate Shares Continued Success

EDC logoWhen Joe B. attended his first Everyone with Diabetes Counts (EDC) class at the Bear-Glasgow Family YMCA, he introduced himself as “Noncompliant Joe.” While readily admitting that he wasn’t managing his disease, he took a big step toward better health by participating in the program.
EDC in Delaware uses the Stanford Diabetes Self-Management curriculum. Instructors teach people with diabetes and/or their caregivers the skills they need to be in control of their health. Consisting of six weekly classes, participants learn about diabetes risks, nutrition, weight management, how to properly manage medications and much more. Based on group interaction and working together, the classes empower and inspire the participants to feel confident about their health and themselves.

“This first thing Joe shared with us was that he rarely, if ever, tested his blood sugar,” says Paula Smith, EDC class instructor. “He also admitted that he frequently forgot to take his medications.”

Initially Smith was concerned that Joe wouldn’t be receptive to the information presented. Thankfully, she could not have been more wrong.

“Throughout the six-week workshop, Joe was a highly engaged participant,” notes Smith.

At the last class, one of the instructors sat down with Joe and showed him how to set reminders on his phone that would prompt him to take his medications.

Although the class concluded in December, Smith still hears from students sometimes. Recently she heard from Joe and he had all good news to report.

“Joe has been using cell phone reminders ever since the classes ended,” Smith shares. “And he has not missed a single dose of his medications. He also reported that he has been checking his blood sugar regularly and his last A1c was the lowest it has been in years.” 

In addition to learning how to manage his disease, Joe also gained ongoing support in the form of his classmates. The class still keeps in touch with each other for support and encouragement.