Louisiana success stories

LA Success Stories
Quality improvement endeavors can often feel overwhelming, but chances are, you can learn from the experiences that another physician, hospital or nursing home has had in a similar situation. Coupled with support from Quality Insights Quality Innovation Network, learning what has worked for others — and what didn't — is a valuable strategic planning component. 

We encourage you to read the success stories, contact us for more information, and also let us know if you have a Quality Insights' success story to share.

Healthcare and More: Vonda's Story

EDC LogoVonda Turner, RN sees the value in educating others about healthy living. In addition to teaching phlebotomy, anatomy, physiology and pharmacology in her community, Vonda is now a peer educator for the Diabetes Empowerment Education Program through Everyone with Diabetes Counts (EDC).

Vonda opened Healthcare and More in Rayville, Louisiana in 2011. She currently teaches nursing assistants and phlebotomists. As of 2016, she holds five classes per year for nursing assistants and five per year for phlebotomists, totaling 10 classes a year. She graduates approximately 120 individuals per year from her programs. Vonda’s goal is to eventually open a licensed practical nurse (LPN) school in a local rural area. There is no doubt concerning her love for teaching others about healthcare.
Vonda TurnerVonda has always expressed a deep interest in diabetes education. Her mother is a diabetic and is on dialysis. As her mother’s steady caregiver, Vonda watched her condition deteriorate and witnessed her many challenges. Her mother was placed on trial medications that resulted in damage to her kidneys. This created a deep desire to assist and teach others about diabetes. 
As a nurse working in the Start Community Clinic in Rayville, she was often mentored by Jennifer Bennett APRN, and Dr. Ernie Rutherford, a nephrologist. As she learned from them, it became evident to her that self-management skills were very important to a diabetic patient. 
Vonda TeachingWhen Vonda found out about the chance to become a Diabetes Empowerment Education Program (DEEP) peer educator in her rural area, she immediately took interest in the classes offered through the Everyone with Diabetes Counts (EDC) program. Vonda graduated from the training program and is now a peer educator in the Richland Parish area. She expresses creativity in presentations, prepares her teaching room to be an effective learning environment, recruits her attendees to participate in classes, visits physician offices to promote the EDC program and referrals to her classes, and offers to assist with other classes in the area when possible.  
Vonda is currently working toward her required teaching hours to apply to become a Certified Diabetes Educator.  She one day hopes to gain the financial and program-specific support to teach Community Health Workers (CHWs). 
“Vonda cheerfully embraces the spirit of the Everyone with Diabetes Counts program, and eagerly pursues citizens of Richland Parish to teach,” Karen Ziecker, a Quality Improvement Specialist with Quality Insights Quality Innovation Network, said. “She excels in delivering the educational modules while bringing them to a higher level through creative hands-on activities, demonstrations, food preparation skills, and clinical skills. Vonda encourages people living with diabetes and works with each attendee to create an action plan for diabetes self-management. She is actionable, focused, and driven to improve healthcare in her surrounding area.”
As part of the Everyone with Diabetes Counts (EDC) program, Quality Insights facilitates free diabetes education classes throughout Louisiana. If you are interested in learning more or getting involved, contact Karen Ziecker, Quality Improvement Specialist, at (225) 926-6353 or kziecker@eqhs.org.