New Jersey success stories

NJ Local Success Stories
Quality improvement endeavors can often feel overwhelming, but chances are, you can learn from the experiences that another physician, hospital or nursing home has had in a similar situation. Coupled with support from Quality Insights Quality Innovation Network, learning what has worked for others — and what didn't — is a valuable strategic planning component. 

Diabetes Workshop Success at Bayonne Medical Center

Bayonne GraduatesRaffaella, also known as Rae, is a woman living with type 2 diabetes in Bayonne. She is an active member of the senior center, which is where she found out about a free diabetes self-management program taking place at CarePoint Health - Bayonne Medical Center.

The program consisted of an evidence-based workshop series that took place once a week for six weeks, and was facilitated as part of the Everyone with Diabetes Counts (EDC) program. EDC is a national initiative of the Centers for Medicare & Medicaid Services (CMS). 
EDC Logo picture 7Workshops are designed to help individuals learn how to manage diabetes and take control of their health through various tools, behavior modification and coping techniques. Participants learn about diabetes and its risks, preventing complications, healthy eating, exercise, how to deal with stress and difficult emotions, managing medications and much more.
Rae came to the workshop and expressed the struggle she was experiencing with trying to reduce her blood sugar levels. She mentioned that her glucose meter, or glucometer, was old and decided to take action to get a new one.
At the conclusion of each session, the participants developed a weekly action plan for themselves. It consisted of a specific and measurable action they could expect to achieve before the next session. At the beginning of the next session, they reported how they did. 
Rae was able to achieve many goals, including getting a new glucometer, by creating realistic action plans for herself.
After speaking with her doctor, Rae was able to reduce her blood sugar levels by making lifestyle changes and increasing her medication dosage. Rae also began Silver Sneakers, which is a fitness program for seniors that is included in many Medicare Advantage plans. She is starting slowly but happy she found the motivation to get moving. Moreover, Rae modified her diet as a result of the workshop. She is eating more vegetables, limiting bread and pasta, and avoiding cakes, chips and ice cream.
“I’m being more careful of what I’m eating,” Rae said. 
The workshop helped Rae realize she can still eat what she wants, but she needs to balance out her meals and eat smaller portions. For example, she lets herself enjoy a small piece of cake once during the week. Since adjusting her lifestyle, Rae was able to lose four pounds and she is on the path to losing even more.
Bayonne Medical Center graciously provided a healthy lunch for the participants at each workshop session.  A favored meal of the participants was one with herb-crusted salmon, potatoes, vegetables, salad and fruit.
Maureen Williams, RN, CDE at Bayonne Medical Center was happy to participate and answer questions in the workshop as well.
“I would certainly encourage others to attend the classes,” Williams said. “I have always believed that diabetes education in some cases is taught in ways that people have a hard time understanding. It is so important to engage people in the teaching and not talk down to or at them. Everyone is an individual and it takes some people longer than others to absorb all of the information. Many just need positive reinforcement. 
“Classes are taught on a level that help people understand the content,” she continued. “Participants enjoyed returning weekly. The handouts were easy to understand and will be a good resource for future reference. I would recommend these classes in the future for other groups.”
Quality Insights offers DEEP workshops throughout New Jersey as part of the national Everyone with Diabetes Counts (EDC) initiative. To register for a free workshop, contact Jarmaine Williams at (732) 955-8168. For more information or to view a list of upcoming workshops, visit